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QA Analyst
Full time @CIBC posted 1 year ago in Project Management & Business Analyst , in Risk Management Governance & Compliance Shortlist Email JobJob Description
The role of Quality Assurance Analyst will lead QA/QC across multiple email and web campaigns concurrently while providing necessary guidance to developer and project managers. To be successful in this role, candidates must be detail-oriented, accustomed to working in close partnership with Project Managers and Developers, and have an in-depth understanding of email and web accessibility standards.
Responsibilities
Identify and set appropriate quality standards and parameters for products
Communicate quality standards and parameters to team members
Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens and content
Identify and analyze recurring issues, bugs, defects, and other problems, recommending and facilitating solutions to these issues
Reviews client, customer, and user feedback
Ensure adherence to Company policies and procedures and maintain compliance with laws, regulations and guidelines
Translate functional and technical requirements, creative briefs, wireframes, and comps into corresponding test strategy, test plan and test cases
Collaborate with Project Management and Development staff through all stages of the Project lifecycle
Estimate, prioritize, plan and coordinate testing activities
Perform thorough regression testing when bugs are resolved
Manage inventory of devices, tools, accounts required to execute email testing
Qualifications
Proven experience as a Quality Assurance Analyst in a relevant role
2-3 years’ experience in email/web development testing
Experience in functionally testing emails, websites and mobile applications using variety of tools, emulators, browsers and devices, in both English and French
Knowledge of QA techniques and processes through a software lifecycle
Familiarity of defect tracking system and process (e.g., JIRA, Bugzilla) and automated email testing tools (e.g.: Litmus or Email on Acid)
Hands-on experience with automated testing tools
Experience with accessibility testing to ensure product’s conformance to the Web Content Accessibility (WCAG) 2.0, Accessibility for Ontarians with Disabilities Act (AODA) and Web accessibility best practices
Quality focused, ensuring every piece of work is delivered defect free and with the highest possible quality
Excellent time management skills with a proven ability to meet deadlines
Possesses a continuous improvement mindset to enhance checks, reduce errors & improve overall email development quality